Software Maintenance

Arby’s Store Technology from Retail Data Systems

Stay current with security, software and training

The NCR Aloha Software Membership Program gives you the advantage of cost savings and improvements built into new software product releases, as well as ensuring you have the latest versions validated against the Payment Application Data Security Standards (PA DSS) and under NCR development support.

Enhance your operations with the latest updates

Receive the latest and greatest updates in your industry-leading POS software with the NCR Aloha Membership Program including:

- Feature enhancement releases – Two to four releases each year focusing on adding the high impact features requested by our valued customers.

- High-Quality Gold software releases – stamped “Gold” by meeting our success criteria for more than three months and include the highest quality software possible.

Secure your customer’s cardholder information

As a merchant, it is your responsibility to validate and maintain compliance with the Payment Card Industry Data Security Standard (PCI DSS). With NCR Aloha Membership Program, you can ensure that you are using a Payment Application Data Security Standard (PA DSS) validated payment application, receive upgrades to your payment application and ensure that your payment application is implemented according to the PCI DSS requirement.

Access new and interactive training options

Help train your staff with 24/7 access to online training. The NCR Learning Center is an online training service designed to provide your management, staff or corporate personnel with anytime, anywhere access to training tools that maximize the benefits of your NCR Aloha solution. The learning center includes:

- Targeted training modules that explain to users how to perform specific, system-based tasks through a combination of scenarios and actual system walk-throughs.

- Reference materials that provide additional sources about the functionality of the solution including training tools and checklists to help facilitate repeatable training processes and skill validation.

- Quizzes that test users’ retention on learned material in a specific training module allowing users to determine if they need to review related reference material or watch the training module again.

Enhance technology knowledge and techniques

Keep informed with your automatic subscription to NCR Hospitality’s biannually released customer eNewsletter. This online publication will give you the most up-to-date information on upcoming releases, relevant features and tips and techniques for maximizing your NCR technology solution.

What RDS Customers Say

  • Any time we call RDS we get an answer right away. If the stores are having an issue it is corrected very quickly, usually within minutes…. sometimes it is hard with other vendors, to even get an answer, let alone a timely one.

    Carter MillerPartner with Bentley-Miller Arby’s 22 Store Franchise Group - Nebraska

  • RDS works hand in hand with our back office system and I can't imagine not having RDS for our cash registers. For Instance, if we lose internet connection, we can still process credit cards off-line so it doesn't affect sales and customer service. Any time there is a problem that we need to communicate right away, we are able to use after -hours support by calling. We always get a response right away.

    Helen Daigle Owner with Daigle Arby’s Franchise Group - Louisiana

  • My team at Arby's CNN center recently had the privilege of working with two outstanding POS system installers/trainers from the RDS office in Iowa. Both Greg Becker and Jamie Walker were true professionals and accomplished the job in a timely fashion and to our satisfaction. They were both outstanding and very helpful in bringing the team up to speed on the new system even after the initial install. These days it is hard to find people who truly stand behind their product after the initial sale is completed. I without any reservations, recommend them to any entity looking forward to upgrading their system.

    Vijay BhandariOwner of Arby’s CNN Center - Georgia

  • Retail Data Systems, in conjunction with RTI, provide reports which are easily accessible from my remote computer and smart phone, even when on vacation, to help monitor unit operations. RDS is always prompt to respond to service and support issues. I am unaware of anyone else who works with a lot of Arby’s units staying up to date on the routine changes in the way RDS does. I don’t know of any other Company providing the caliber of service we obtain from them. I would highly recommend them to others for this reason. I feel fortunate we started using RDS 30 years ago and haven’t had any reason to look elsewhere.

    Jim Votaw President of Central Iowa Restaurants, Inc. - Iowa




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About RDS

With 65 years in the industry, RDS is the leading provider for POS Hardware and Software solutions in North America. Our track record for innovation and success has created strong partnerships with top manufacturers. As a Premier Partner with NCR, we are able to offer unmatched pricing on solutions.

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Retail Data Systems is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA.
Data Systems Inc. is a Registered Agent of Citizens Bank, N.A., Providence RI.